Guaranteed Policy

We offer a 100% Satisfaction Guaranteed or your money back policy for the purchase price of your order if for any reason you are not happy with it.

If you do find you would like to return a product for a full refund of the purchase price the following conditions must apply:

▪︎ All products returned for refund, credit or  exchange must be received by our office within 10 days from date of invoice.

▪︎ Returned goods must be as new, unused, in original packaging.

▪︎ A copy of the purchase invoice must be included with the returned item along with full contact details.

 

PLEASE NOTE:  Failure to meet any of the above conditions can result in refund, credit or exchange being denied.

Shipping Policy

When purchasing from our online store, freight costs will automatically be added to your order as per weight.

Calculated freight costs per order will show up once you have completed your order.

Goods are delivered by Australia post. Tracking numbers are issued to all orders and available on the purchaser’s request.

Please allow approximately 1-2 days for your order to be shipped from our store.. If for any reason we are unable to dispatch your order we will notify you within 2 business days.

This online store only facilitates purchase & delivery within Australia. Please contact us directly for export purchases.